Terms & Conditions

  1. Provision of Amenities: Water, charger, newspaper, and tissues will be provided to the customer during the trip.
  2. Calculation of Price: The price for the service will be calculated on a garage-to-garage basis. The designated garage is located at Akbar Road, Near 10-A, Jam Nagar House, New Delhi.
  3. Variation in Estimated Cost: The estimated cost provided at the time of booking is subject to change. Additional charges will apply if the trip exceeds the allotted distance and time.
  4. Payment of Car Base Price: The car base price must be paid in full at the time of pickup.
  5. Cancellation Policy:
    • A cancellation fee equivalent to the booking amount is non-refundable if the cancellation occurs within 2 hours prior to the scheduled pickup time.
    • Once the trip begins, the cancellation fee is non-refundable.
  6. Additional Charges: The fare quoted does not include tolls, state taxes, parking fees, and other incidental expenses, which must be borne by the customer.
  7. Chauffeur Night Allowance (Applicable for Local Bookings Only): The fare does not include the chauffeur's night allowance, which is applicable between 10 PM and 6 AM. This allowance must be borne by the customer.